Lines and COVID-19

Guest: Richard Larson, Professor of Data, Systems, and Society, Massachusetts Institute of Technology We all hate waiting in line. But during a pandemic, lines are also a public health hazard. Do they have to exist at all? There’s a whole science to why lines happen and how–with the right planning and technology–they don’t have to be so long. And they definitely don’t have to be so annoying. The pandemic may just be the thing that ends the line as we know them.