
The One Thing That Makes Difficult Conversations Easier
Top of Mind with Julie Rose • Season 2026, Episode 14Why do some difficult conversations leave us feeling understood while others leave us frustrated and further apart? In this episode, we explore a surprisingly powerful tool that can make even the hardest conversations easier: storytelling. You'll hear about groundbreaking research from BYU showing how personal stories can increase empathy between autistic and neurotypical individuals. You'll learn why vulnerability helps people connect across differences, how stories create understanding where facts and arguments often fail, and why some of the world's leading dialogue facilitators begin difficult conversations by asking people to share a personal story. GUESTS Garrett Cardon, cognitive neuroscientist, audiologist, and Professor in the Department of Communication Disorders at Brigham Young University (https://education.byu.edu/directory/view/garrett-cardon). Kennedy Kleinman, storytelling researcher, workshop facilitator, and master’s student in English at Brigham Young University (https://scholarsarchive.byu.edu/studentpub_uht/480/). John Sarrouf, Co-Executive Director of Essential Partners (https://whatisessential.org/). Story Slam participants – Zanza, Julie, Benjamin, Emma, and Natalie Top of Mind episode featuring the Abortion Talks - https://www.byuradio.org/top-of-mind-how-to-talk-about-abortion CHAPTERS (0:00) Introduction (1:44) The Double Empathy Problem (4:30) Storytelling Experiment Setup (9:52) Five Stories on Stage (15:52) Results Brain Sync and Takeaways (25:55) Transformative Story Framework (29:18) Workshop Steps (32:18) Storytelling Beyond Campus (35:09) Stories in Deep Divides (46:54) Asking for Stories (53:11) Conclusion