How Complimentary

What holds you back from complimenting another person? Do you worry it’ll be awkward? Maybe they’ll take it wrong? Or maybe you don’t bother because words are cheap? But “You Have More Influence Than You Think,” says Cornell University social psychologist Vanessa Bohns. That’s the title of her new book, which is all about the ways our words –and even just our presence –influences others, for better or worse. (Segment produced by Sydney Jezik)