How Closed Captions WorkTop of Mind with Julie Rose • Season 1, Episode 807, Segment 6
May 8, 2018 • 18m
Guest: Theresa Raymond, Closed Caption Coordinator, BYUtv Have you ever wondered how closed captioning works? Is someone sitting at a keyboard at that very moment typing the words you see on the screen? Theresa Raymond of BYUtv happens to work in the same building, so we brought her over to give us an inside look at how it works. We started with the most intense part of her team’s job – doing captions for live television shows like BYU SportsNation which airs weekdays at noon Eastern on BYUtv.

Implicit BiasMay 8, 201817mGuest: Calvin Lai, PhD, Assistant Professor of Psychological & Brain Sciences, Washington University in St. Louis On Tuesday, May 29, all the standalone Starbucks stores in the country will close for a few hours in the afternoon “for a mandatory training around unconscious bias.” That announcement came from Starbucks CEO Kevin Johnson a few days after a manager in a Philadelphia Starbucks called police on two black men who were waiting for a friend but hadn’t ordered anything. Video of the men being arrested by police went viral, prompting national outrage and an apology from Starbucks. But what’s this “unconscious bias” training the company’s baristas will now be required to take? And what difference might it make?
Guest: Calvin Lai, PhD, Assistant Professor of Psychological & Brain Sciences, Washington University in St. Louis On Tuesday, May 29, all the standalone Starbucks stores in the country will close for a few hours in the afternoon “for a mandatory training around unconscious bias.” That announcement came from Starbucks CEO Kevin Johnson a few days after a manager in a Philadelphia Starbucks called police on two black men who were waiting for a friend but hadn’t ordered anything. Video of the men being arrested by police went viral, prompting national outrage and an apology from Starbucks. But what’s this “unconscious bias” training the company’s baristas will now be required to take? And what difference might it make?