• Jan 18, 2018 5:00 pm
  • 52:54 mins

Daniel Shapiro, Ph.D., is the founder and director of the Harvard International Negotiation Program, which pioneers innovative strategies and teaching methodologies to address the human dimensions of conflict resolution. How do you deal with that impossible person? The one who always seems to be out to get you. When you’re at an impasse with your boss, your spouse, your neighbors, how do you reach a solution that’s best for both of you? When making an emotional argument how do you avoid letting your emotions get the best of you? Author Dan Shapiro’s book Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts takes a look at tribal thinking and how to identify with those who seem fundamentally opposed to us.

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