Rebuilding Trust inside a Scandal-Plagued CompanyTop of Mind with Julie Rose • Season 1, Episode 573, Segment 4
Jun 14, 2017 • 17m
Guest: Marshall Schminke, PhD, BB&T Professor of Business Ethics, University of Central Florida When laws are broken, ethics rules are violated, or customers are betrayed, it’s evident that companies have to make things right with customers. But there's another relationship that needs repairing – the company's relationship with its own employees, who also bear the stain of the scandal, whether they deserve it or not. How does a company do that? How do they become the kind of place employees can be proud to work at again?